ADVERTISEMENT

What would you do if you waited 30 minutes for your takeout order?

I had an unsatisfactory experience last night with a local restaurant. I want to ask you the question: What would you do if you waited 30 minutes because the restaurant forgot your takeout order?

How long is too long to wait for your takeout order?

I came home late last night after being out all weekend and was in no mood to cook. So, I decided to order from a big chain restaurant that was just down the street. This is one of those restaurants that offer a pickup option where you pull up to a parking space and they will bring your food to you. I place my order online and get ready to pick up my order.

I drive to the restaurant and arrive a couple of minutes before the designated pickup time. I click on the link in the app that says I’m here for my order and start waiting.

Now, I have dealt with situations where the designated pickup time they give you on the app/website is a bit off. There have been times when the restaurant is busy and it will take a little longer, and that’s okay. Judging by all the cars in the parking lot, it was busier. At times like this, I expect to wait about 10-15 minutes after the time they gave me.

Well, the 15 minutes has come and gone, and I watch as other cars that show up after me bring their food to them. I saw three cars get their meals in the time I was waiting. 15 minutes turned into 20 minutes. 20 minutes turned into 25 minutes. Since I was coming up to the 30 minute wait after the pickup time, I was getting frustrated. I’m normally a pretty patient and understanding person, but this was getting ridiculous.

SEE ALSO: THE 10 BEST PIZZA PARKS IN PUTNAM COUNTY, NY

I walk in and they directed me to their pick up station. I said I was here picking up an order for Conor. And there was my food, sitting there. They give it to me and I go. If I hadn’t been asked for a tip at the online checkout when I ordered, I wouldn’t have left as good a tip as I did.

What would you do if a restaurant forgets your order?

But what should you do in that situation? Would you demand a discount? Should you ask for a refund? Should you receive something extra for your wait? Would you like to speak to a manager? I ended up leaving a negative review talking about the experience, and that’s it. The food wasn’t terrible, it was just hot enough. I was too tired to make a fuss about anything. I wanted my food and get out of there.

But what would you do? Let us know in the comment section, or contact us in the app.

20+ Best Hudson Valley Restaurants for Chicken Wings

With the Super Bowl right around the corner, get your wing order ready! These Hudson Valley restaurants are rated no less than 4 stars on Tripadvisor.

The 10 Best Chinese Restaurants In And Around Rockland County, New York

Based on Yelp reviews, these Rockland County Chinese restaurants are ranked as the best in the county.

The 10 Best Bakeries In And Around Orange County, New York

According to friendly Hudson Valley Yelp reviewers, we’ve been able to identify the best bakeries in Orange County, New York.