SoundHound publicizes first AI voice ordering service for eating places and POS integration with Sq. | Nationwide Firm


SANTA CLARA, California – (BUSINESS WIRE) – Might 19, 2022–

SoundHound AI, Inc. (“SoundHound”) (Nasdaq: SOUN), a world chief in synthetic voice intelligence, introduced right this moment a novel service that may enable eating places to automate the method of ordering by cellphone. SoundHound and Sq., the world’s trusted software program, fee and {hardware} firm, associate to combine SoundHound’s conversational AI cellphone order automation with Sq.’s point-of-sale (POS) methods.

This press launch consists of multimedia. See the complete launch right here:
SoundHound and Sq. associate to combine SoundHound’s conversational AI cellphone order automation with Sq.’s point-of-sale (POS) methods. (Graphic: Enterprise Wire)

When a buyer calls a restaurant to put an order, the SoundHound for Eating places Voice Assistant ™ instantly solutions the decision, takes the caller’s order, accepts modifications, and sends a affirmation to finish fee. Callers can request what they need via a pure language interface powered by SoundHound’s superior conversational AI expertise.

Seamless integration and simple four-step setup make SoundHound for Eating places superb for restaurant house owners in search of cost-effective methods to handle current traits in rising client demand for takeaways and the impression of labor scarcity. The SoundHound Voice Assistant solutions all calls, even throughout peak hours, eliminating the busy sign, taking a number of orders concurrently, and easily processing your order and fee via Sq.’s POS system.

“At Sq., we’re seeing distributors leverage the most recent expertise to fulfill buyer demand no matter measurement or complexity,” mentioned Bryan Photo voltaic, Sq.’s head of eating places. “Our partnership with SoundHound permits us to supply modern and cost-effective options to eating places that work with decreased revenue margins and face a number of challenges, together with the excessive value of speedy labor turnover and shortages. Integration gives our entrepreneurs with the instruments they should ship a persistently excessive degree of customer support. ”

To get began, restaurant house owners merely join their Sq. POS to SoundHound for Eating places, sync with the menu they need the voice assistant to make use of, and enter the cellphone quantity for the system to reply. After that, the SoundHound voice assistant acts as a member of the home employees: he solutions the cellphone and takes orders.

“We spoke with many restaurant operators to develop SoundHound for Eating places and acquired overwhelming suggestions on the necessity for automated options to assist eating places course of extra orders and meet rising client calls for extra effectively,” mentioned James Hom, co-founder of SoundHound and vice chairman of merchandise. “Our partnership with Sq. has given us the chance to deliver the facility of conversational AI expertise to firms that in any other case wouldn’t be capable to entry the comfort and effectivity of a voice-activated answer.”

SoundHound and Sq. will exhibit the brand new service on the Nationwide Restaurant Present on Might 21-24, 2022 at McCormick Place in Chicago. As a part of the presentation of the service, SoundHound plans to supply eating places who join earlier than June 30, 2022, free subscription charges till the top of the 12 months. To register, go to: places

About SoundHound

SoundHound (Nasdaq: SOUN), an modern chief in conversational intelligence, gives a standalone voice AI platform that allows firms in all industries to ship the very best conversational experiences to their prospects. Primarily based on patented Speech-to-Which means® and Deep Which means Understanding® applied sciences, SoundHound’s superior voice AI platform gives distinctive velocity and accuracy and permits people to work together with services and products as in the event that they have been interacting with one another, talking pure. Firms around the globe depend on SoundHound, akin to Hyundai, Mercedes-Benz, Pandora, Qualcomm, Netflix, Deutsche Telekom, Snap, VIZIO, KIA and Stellantis.


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CONTACT: SoundHound

Lisa Flattery

(408) 441-3294

[email protected]



SOURCE: SoundHound AI, Inc.

Copyright Enterprise Wire 2022.

PUB: 19/05/2022 09: 00 / DISC: 19/05/2022 09:02

Copyright Enterprise Wire 2022.