Review: Sheraton Grand Warsaw – Live and Let’s Fly

I spent my first night in Poland at the Sheraton Grand Warsaw, a flagship Sheraton property in the heart of central Warsaw. This is a full service hotel with a club lounge that we could only dream of in the US.

Sheraton Grand Warsaw Review:

My nightly rate was only $109, a huge deal considering the location and amenities (actual and potential…more on that in a moment). At the time, I only had Gold status with the Marriott Bonvoy, but my friend was Titanium, and since he booked both rooms, the hotel gave me access to the lounge and free breakfast.

During the epidemic, the common areas of this hotel were renovated.

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A room

My room was 320 large…but very standard king room. I appreciated the spaciousness of the space and loved the Sheraton “Sweet Sleeper” bed, which was very comfortable (I was able to get a full night’s rest and largely avoided jet lag during the trip).

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The shower accessories were in individual bottles and were provided by Citron + Vetiver.

Four bottles of water (small) were also present, which were appreciated. My only complaint was that they provided a hot water kettle with instant coffee (and tea) instead of an espresso machine with pods.

My room didn’t have much of a view, but the days were short anyway (end of October).

Club Lounge:

The most pleasant surprise I found at this hotel was the Club Lounge, which offered a wide spread of evening food and drinks (all complimentary) compared to the weak appetizers and complimentary bar offerings at many Sheraton properties across the state.

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We had dinner plans, and food in Poland is quite reasonably priced, but we could really cook a great dinner in the lounge, not only with soups, salads and finger food, but also hot meat and fish with pasta and vegetables. The cold cuts and cheese board looked high quality, and there was a wide variety of desserts.

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I didn’t go back in the morning because I was able to eat in the main restaurant.

Gym + Spa

I was looking forward to the sauna and steam room treatments, but unfortunately the entire gym and spa was under renovation. A makeshift fitness studio has been set up in the conference room, with limited equipment but more than enough for a vigorous workout.

lunch

The hotel has three restaurants, two of which I tried.

My kitchen

Located off the lobby level, this attractive restaurant offers Italian cuisine and a 24-hour bar with coffee and alcohol.

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I had a flat white here and found it to be good (but not great… I found a great place in Warsaw called Ministry of Coffee which I will detail in a separate post). Cucina Mia serves as the club’s lounge during the day, where guests can enjoy complimentary coffee, water and soft drinks.

Mezzano

Mezzano is where the daily breakfast buffet is located. It was quite crowded when I was there and the corona restrictions meant that masks and gloves were required when using the buffet (once lifted I would imagine).

In addition to a wide spread of hot and cold items, made-to-order eggs were also available.

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in Asia

The hotels claim that this is the #1 Asian restaurant in Warsaw. Is open

Parking lot

We parked right outside the hotel with our rental car and used a meter to pay for parking. There was no problem except that people really like to squeeze. I couldn’t even get in the car until my friend pulled it out…which freaks me out when I think someone parked next to my own car.

Location:

From the hotel, you are within walking distance of the Old Town. If you are a tourist in Warsaw, it is very hard to beat this place.

Service:

Most of the staff had good intentions, but I did experience one hostile interaction. Although I had requested and received a 4pm check-in, at one point my key ran out shortly after noon. I went downstairs to update it and found a long line. Only one agent was working.

When it was my turn (after 15 minutes) she told me to wait until I could say a word and left. He came back a few moments later and I explained to him that I needed a new key that was valid until 2pm when we had to leave.

He couldn’t understand why I was allowed to check into the club and pay late in the first place and I mentioned that my friend booked two rooms with his Titanium status.

I then reminded her that I have gold status which also guarantees a 2pm checkout.

He looked at me skeptically, as if I betrayed him, and reluctantly renewed my key. Literally black out…

CONCLUSION

I really appreciated the comfortable beds, Club Lounge and breakfast spread at the Sheraton Grand Warsaw. The location was also central and the hotel looked fresh and modern. Next time, I hope the pool and wellness areas are reopened, but other than that it was a very good stay. I’ll let the first table incident slide…