How 5 new QSR architectures are improving the off-premise experience

Even as restaurant sales are starting to pick up after the pandemic disruption, many chains are still seeing steady growth in off-premises and digital transactions. Traffic outside the building It accounted for 70% of restaurant traffic industrywide in July 2020, and increased to 80% in July 2021, Hudson Riley, senior vice president of the National Restaurant Association’s research and knowledge group, said during a virtual conference in October. strings like Chipotle And the Yum Brands It posts billions in digital sales at the system level, making the shift toward more business outside the company hard to ignore.

QSR chains responded to this opportunity with new store designs and models. These new designs showcase assets outside the facility including multiple drive-through lanes, mobile ordering service and smaller dining rooms. How do they compare? Check out the latest redesign below.

Taco Bell

Courtesy of Taco Bell


Of which canteens to her Go mobile Restaurants, Taco Bell has always been at the forefront of creating store concepts that can cater to the different priorities of its customers. The latest version of the digitally friendly Go Mobile design, dubbed Taco Bell defiestakes this design a step further.

The two-story model, which was built with Taco Bell franchisee Border Foods and Minneapolis-based design firm Vertical Works, will have four lanes of vehicles, including three lanes that will be designated for mobile pick-ups or delivery orders. After scanning the QR code, the customer will step forward and collect their food through a lift system. The fourth track will provide the traditional leadership experience with face-to-face interaction with employees.

The store, which began operations in August, is expected to open next summer in Brooklyn Park, Minnesota.


Courtesy of Panera

The new Panera Dual drive thru design It will provide a single dedicated path for express pickup orders, digital drive-thru menus, updated ordering kiosks, and automatic loyalty identification. The stores will be 20% smaller than the current coffee shopthat its and accommodate internal and external food, According to Business Insider. In addition, baker’s ovens will be in full view of diners who can watch the baking process.

The first location with this design will open in November in Ballwin, Missouri. Every new Panera unit or remodel will use this design going forward. Most of these locations will be in suburban markets that can accommodate drive lanes.

from a taco

Grant permission to Del Taco

fast food chain Fresh Flex design Offers third party delivery pickup stations, dual lanes for mobile delivery and delivery orders, and parking area for guests to park, grab and go. The prototype, designed by MY Studio ID, is part of the company’s redesign strategy called “Menu of Venues”. This program allows franchise developers to choose from various building options ranging from 1,200 to 2,400 square feet. Operators can also choose between a drive-through only model, an end-of-drive model, storage conversions or stand-alone locations.

Del Taco CEO John Capassola said Del Taco’s first Fresh Flex restaurant will be a company-operated location in Orlando, with more scheduled system-wide for 2023 as new and existing franchisees embrace the model. Company earnings call for the second quarter of 2021.


Permission granted by Dunkin’

Dunkin’ file opened The first digital only restaurant In Boston during the summer. The store lacks a dining room and service-only orders are pre-placed on the Dunkin’ mobile app or in-store at digital kiosks. Guests can pay with cash, credit cards or gift cards and collect food at the designated pick-up area. The store’s layout is similar to that of Chipotle The first digital only storeWhich opened last year and requests for delivery and pick-up services without a full service line.